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Date:  Nov 18, 2022
Job Req ID:  10882
Category:  Bus. Unit Lead & Admins
Country/Region:  NZ
City:  Auckland
Workplace:  Onsite

Title:  Office & Customer Service Administrator


We are proud to represent Kellogg’s. With iconic brands that have been part of kiwi lives for generations, we’re excited to be part of creating better days for people and communities around the world.


We are a global powerhouse in cereals and snacks, and we make some of New Zealand’s favourite and trusted food brands. Our iconic brands include Nutri-Grain, Special K, Sultana Bran and Coco Pops, LCMs and Pringles.  We continue to innovate and stay close to our customers to remain on top of the game!  

The role of Office & Customer Service Administrator is an integral part of our Head Office and touches all parts of  our NZ operation to ensure the efficient running of the Kellogg NZ office and reception whilst providing administrative support to the sales and marketing team and our NZ General Manager.  


This role is like the glue that holds everything together from the maintenance of the office environment to onboarding new employees, ensuring that our employees across the country have the right tools and support to do an awesome job.  We take our jobs seriously – ourselves, not so much, we need someone in this role who lives to this mantra!  


Some key responsibilities include:

  • Order management of office supplies and management of suppliers – e.g. photo copier, stationery, printing requirements
  • Review and code customer trade invoices & overhead related invoices to facilitate payment process
  • Perform the necessary end-to-end order related activities to execute our Specialty channels customer orders in the order management system including both sales orders and credit/debit claims
  • Maintain diary and organise travel, preparation and submission of expenses for the NZ General Manager
  • Provide administrative support to organise NZ team meetings and activities
  • Facilitate communications to both internal & external stakeholders in a timely manner
  • Answering telephones, screen & transfer calls.  Greet all office visitors
  • Liaise with Kellogg IT and contractors regarding office IT requirements
  • Liaise with and manage all office contractors to manage office requirements


We’re looking for an individual who is self-motivated, who thrives in a fast-paced environment and enjoys having variety in responsibilities – which often comes with then effectively managing competing priorities.  
With strong written and verbal communication skills you will also be highly proficient with all MS Office applications and ideally experience with SAP as well.
If you have previous experience in an FMCG environment where you have processed large scale customer orders and done some sales forecasting, well that would be amazing too.  We would also consider a recent graduate, someone who is keen to make a start in the FMCG industry – you’ll cover all parts of the business which will set you up for success in progressing your career within the business 
We need a team player for this role, someone who is great at bringing people together, who is upbeat and can be a solid influence in contributing to an amazing office culture.   


Benefits, culture & company:
We’re a company that makes great food and we hire great people!  
We offer our employees competitive salaries including performance related bonuses and incentives, a focus on work/life balance, a range of holistic well-being initiatives to help you be at your best both at work & at home, as well as half day Friday – year round! 
Our K values (integrity & respect, accountability, passion, simplicity, success and humility and hunger) shape our Kellogg culture and guide the way the business is run. As an individual you can grow and develop your career with the support of your Manager and development programs.  The benefit of a global organisation is you can take your career off-shore.
Kellogg (Aust) Pty Ltd is an Equal Opportunity Employer that aims to provide an inclusive work environment involving everyone and embracing the diverse talent of its people.

Kellogg is taking bold next steps on its portfolio transformation journey by separating its North American cereal and plant-based foods businesses by the end of 2023, resulting in three independent public companies, each better positioned to unlock their full standalone potential. Learn more at

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