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Date:  Nov 16, 2022
Job Req ID:  10786
Category:  Sales
Country/Region:  US
State:  MI
City:  Battle Creek
Workplace:  Hybrid

Title:  Senior Manager, Sales Support Operations


Advice your career as a Senior Manager, Sales Support – Sales Support Operations at the Kellogg Company, where you will be a key member of the Kellogg Sales Headquarter based team and will work cross functionally to support the Kellogg field sales teams. You will collaborate across numerous Kellogg capabilities to include field sales leadership, IT, finance, customer and commercial strategy, supply chain, logistics, corporate communications, and specific executive leadership. Reporting directly to the Senior Director, Retail Operations in this role you will be managing the Sales Solutions and Business Operations organization consisting of a fleet manager, a business solutions manager, a technology manager, three sales solutions agents and six call specialists.  This is a Battle Creek, MI or Chicago, IL based opportunity working on a hybrid, work from home and in office model and eligible for relocation assistance.


Come join a high performing fun team, driving awesome brands.  Apply now to become a part of a best-in-class company that values equity, diversity, and inclusion.




  • Continuous Improvement - Develop agile and iterative strategies to ensure continuous evolution of sales business processes, identifying and implementing process improvements that will maximize output, create efficiency, and minimize costs
  • Business analytics - Oversee the budget management process specifically the preparation of financial planning and analysis activities i.e., annual and period forecast adjustments for Fleet and Sample processes with an annual spend of $13MM-$15MM
  • Owner mindset - Identify and resolve operational gaps, pain points, duplications of effort, and overlaps and provide guidance and recommendations to harmonize complex sales business processes across various functions
  • Strategic Partnerships - Lead the facilitation of Fleet and Samples process and policy solutioning across the KNA organization including collaborating with executives, key stakeholders and subject matter experts
  • Internal Collaboration - Champion connectivity and knowledge exchange across functional partners; drive engagement and integration via regular meetings, communications, collaboration spaces (Teams), etc.




  • High School Diploma/GED
  • The incumbent must have the ability to work in challenging conditions, which include multiple and sometimes conflicting priorities, and specific time constraints
  • Must be experienced and have a proven ability to collaborate with numerous Kellogg internal capabilities and third-party solutions providers to assess, design and implement Kellogg North America (KNA) business process needs
  • Must display an aptitude and eagerness for learning and developing new business and technical skills quickly, strong problem-solving skills, show initiative, great attention to detail and strong customer service attitude
  • Must be knowledgeable in computer and software applications, which are critical to effectively, execute the job (i.e., SAP/BW, Office 365, K Buy, Anaplan etc.)
  • Masterful organizational, communication, and leadership skills, demonstrated by previous professional success
  • A strong understanding of sales systems and processes.



After you apply, your application will be reviewed by a real recruiter – not a bot. This means it could take us a little while to get back with you so watch your inbox for updates. In the meantime, visit our How We Hire page to get insights into our hiring process and how to best prepare for a Kellogg interview.


If we can help you with a reasonable accommodation throughout the application or hiring process, please


This role takes part in Locate for Your Day, Kellogg’s hybrid way of working that empowers office-based employees to, in partnership with their managers, find a balance between working from home and the office.



Kellogg Company is a multibillion-dollar company with over 30 thousand employees all over the globe. We are proud to make delicious foods that people love – foods that you grew up with like Frosted Flakes, Cheez It, Eggo, Pop-Tarts, Crunchy Nut, Pringles, as well as innovative foods such as MorningStar Farms, RX bar, and Noodles. Our KValues and BetterDays commitments are at the core of who we are, what we believe and what brings us together. We’re proud to say we’ve been awarded with Fortune’s “World’s Most Admired Companies”, DiversityInc’s “Top 50 Companies for Diversity”, Newsweek’s “Most Loved Workplaces”, and many more awards that you can check out here.


Equity, Diversity, and Inclusion has been part of our DNA since the beginning. Clearly stated in our Code of Ethics “we have respect for individuals of all backgrounds, capability and opinions.” We believe that equity is more than leveling the playing field. It is making sure barriers, both tangible and intangible, are removed. Interested in the numbers? We hold ourselves accountable with our yearly Features report.


Kellogg is proud to offer industry competitive Total Health benefits (Physical, Financial, Emotional, and Social) that vary depending on region and type of role. Be sure to ask your recruiter for more information!




The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.


Kellogg Company is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website here.   


Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this Link.


If you require reasonable accommodation in completing this application, please reach out to


Let’s create the future of food,

Kellogg Recruitment

Kellogg is taking bold next steps on its portfolio transformation journey by separating its North American cereal and plant-based foods businesses by the end of 2023, resulting in three independent public companies, each better positioned to unlock their full standalone potential. Learn more at

Nearest Major Market: Battle Creek
Nearest Secondary Market: Kalamazoo

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