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Date:  Jun 21, 2022
Job Req ID:  8366
Category:  Finance
Country/Region:  RO
City:  Bucharest

Title:  Credit & Collections Associate


Credit & Collections Associate is responsible for performing work activities included in the Invoice to Cash (ITC) process for the Kellogg organization, in support of the Global Business Services strategic objectives.



The Credit & Collections Associate handling collections may perform some or all of the work activities below:


  • Serve as ITC point of contact for assigned customers and sales
  • Maintain a full understanding of customers’ strategies, policies, and key personnel, as well as Kellogg’s terms of sale, internal policies, and key personnel.
  • Where culturally acceptable, proactive chasing to the Customers to ensure invoice reception and the payment is in progress.
  • Manage and resolve collection of aged receivables for assigned customers.
  • Manage invalid deductions that require direct customer/sales/customer service contact orchestrating discussions between internal Sales and external buyers to maximize results/cash flow.
  • Ensure complete customer documentation is received relating to deductions and payments
  • Manage order hold decisions
  • Conduct trend analysis to drive continuous improvement related to OTC processes and systems
  • Build individual skills and capabilities through learning opportunities such as training courses and on-the-job training
  • Support implementation of improvements for process efficiency, quality and control KPIs
  • Work on special projects and continuous improvement initiatives; identify opportunities to make the processes more effective



At Kellogg Company, we place a huge emphasis on recruiting the best people to help grow our business and build on our success. As well as a hunger to learn and succeed in Finance, to be considered for this position you must be able to meet the following requirements:




  • University Degree or equivalent
  • Significant experience in finance or a related field
  • Language Skills:
  • English
  • Computer skills, including experience with ERP systems and MS Office
  • Strong verbal and written communication skills    
  • Excellent analytical and problem solving skills
  • Independent problem solving, negotiation and decision making  and time-management skills




  • Strong interpersonal skills and the ability to work in a team environment
  • Ability to manage multiple and sometimes conflicting priorities and specific time constraints
  • Experience working in a shared services, process driven or service center environment
  • Expertise in Order-to-Cash function including best practices, technologies, processes, procedures and tools
  • Training and certification in Six Sigma or LEAN



Growing and nurturing the world starts with our employees, which is why our tailor-made career growth programmes are just what you need to set yourself for success.

With our extensive benefits package including flexible working, which enables you to take control of your work/life balance, we really have our people at the heart of our organisation. 

We strive to create a world where people are not just fed but fulfilled and a workplace where everyone can voice their opinions and are empowered to be their true selves. It’s each and everyone’s unique flavour that make up Kellogg’s recipe for success and the diversity of ideas, experiences and beliefs that fuel our future ready momentum and embolden our make it happen culture.

Please note that we will only accept applications that are made to us via our Careers site. If you experience any difficulty when applying, please contact  

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